Thylacoleo Gal
Administrator 
Thylacoleo Gal
The Singularity is near.
Posts: 3,689 
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Post by Thylacoleo Gal on Jun 3, 2008 20:26:30 GMT 10
Hi Questers, For people who don't know, Thylacoleo's forum @ Proboards has been off air for the last few days. Apparently they had a rather disastrous fire but they've made heroic efforts and got back on line pronto. And with no loss of data as far as I can tell! Thankfully no one was injured or killed and that's the main thing, of course. Congrats to Proboards!  Best - Debbie  www.thylacoleo.com |
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Post by JeffJ on Jun 4, 2008 1:03:49 GMT 10
That was quite quick! I expected the repair to take longer, hats off to proboards!!!Jeff |
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Thylacoleo Gal
Administrator
Thylacoleo Gal
The Singularity is near.
Posts: 3,689
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Post by Thylacoleo Gal on Jun 4, 2008 5:57:21 GMT 10
Yep, it was quick alright but the main web page (thylacoleo.com) is down again. Sounds like AWebHosting are rushing to put in back-up generators and these are starting to fall over ...  Still, they're not too bad, this lot. About the best server-host around IMHO, price-wise & service-wise. Debbie Dear Valued Customer,
We are currently experiencing an outage which is effecting a number of accounts.
On Saturday, May 31st at 4:55pm CDT in the data center, electrical gear shorted, creating an explosion and fire that knocked down the walls surrounding the electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
Power was restored to the servers using the backup generators at 1:50am CDT for the second floor of the data center and at 2:56pm
for the first floor.
Unfortunately, today at 2:25am CDT the backup generator being used to power the first floor experienced an electrical issue resulting in service loss. As a result all our servers on this floor are down.
The data center staff is currently working to fix the generator and locate a replacement, but they could not provide an ETA for power restoration.
Updates on the progress with resolving the electrical power situation at the data center can be found at service-update.theplanet.com/
Thank you for your continued patience with us as we work to resolve this issue. We are sorry that this accident has occurred and apologize for the impact.
Thank you again for your business,
www.AWebHosting.com - Technical Support
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